It is without hesitation that I write this reference for Mr. Matt Scalena.
My boyfriend and I first came into contact with Matt during the summer of 2014 when we were looking to purchase a one-bedroom condo in Vancouver. Neither of us knew Vancouver very well, since I lived in BC’s interior and my boyfriend lived in Chicago. Therefore, it was very important to find the right realtor for us, not only someone whom we fully trusted, but also one who could find just the right home for us. Due to the geographical distances involved, our initial conversations with Matt were entirely by telephone, where he repeatedly demonstrated his excellent communication skills. He was always completely professional, patient and very pleasant to talk to. An excellent listener, Matt very quickly got a good sense of the type of home and neighbourhood where we would feel comfortable. Before long, he had us looking at several possible homes via his online website. After we selected our favourite condos on-line, it was time to actually visit them in person. Not only was Matt instrumental in setting up six (!) viewings in one day to accommodate my schedule, but he also personally drove us to each of the sites, giving up several hours of his family time on a sunny Saturday. Throughout this entire experience, it was a pleasure having Matt as our constant guide because of his pleasant, cheerful demeanour. Once we decided on the right place for us, Matt stood by us every step of the way, skillfully steering us through the legal processes of ensuring all the details were taken care of in a timely fashion. Never did we feel in the dark, abandoned or pressured by Matt. If we had a question, and we had many, Matt was always quick to find the answers. Any bumps along the way were met head-on by Matt, always remaining positive, professional and genuinely interested.
Overall, we are very happy that Matt was our realtor. Our entire home-buying experience has been much more enjoyable because of Matt’s profound understanding of how to treat his clients, and that is with respect and dignity. We whole-heartedly recommend Matt to anybody wishing to buy or sell a home.